Frequently Asked Questions
At Tonti Properties, we’ve been locally owned and managed for more than 50 years. Our communities in Metairie, Kenner, and Harahan combine personal service, long-term quality, and convenient locations — all within minutes of New Orleans.
Whether you’re new to the area or already part of our community, these FAQs are here to help you learn more about our apartments, amenities, and policies.
What makes Tonti Properties different?Tonti is proud to be a locally owned and managed company. Our team lives and works right here in the Greater New Orleans area — so every community reflects local care, long-term commitment, and genuine customer service. Residents often stay with Tonti for years because they know we value relationships, not just leases. |
Where are Tonti’s apartments located?Tonti manages several apartment communities throughout Metairie, Kenner, and Harahan, all within a short drive of New Orleans. Explore our city and property pages to learn more:
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Are Tonti apartments pet-friendly?Yes! Most of our communities welcome your four-legged family members. Each property has its own pet policy, so be sure to check the specific details for the community you’re interested in — such as weight limits, pet fees, and breed restrictions. |
What amenities are offered?Each Tonti property offers a unique mix of features, but you’ll find common amenities across our communities, including:
Visit the property pages for full lists of amenities and photos.
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Do you offer corporate or short-term housing?Yes — select communities offer corporate apartments designed for professionals or those needing a shorter lease.
Contact the Tonti Management team for availability, rates, and details about our furnished or flexible-term options.
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How do I schedule a tour or request information?You can schedule a visit directly from each property’s contact page. If you’re still deciding where to live, our friendly team is happy to help — just call 504-889-6800 or 1-844-889-6800, or use the contact form on our Apartments page.
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How do maintenance requests work?We take pride in providing responsive, local maintenance. Residents can submit maintenance requests online through the resident portal or by calling their community office. Our teams are based nearby, which means quick service and familiar faces.
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What is the average lease term?Most Tonti communities offer 12-month leases, with some flexibility depending on the property. If you’re interested in short-term or corporate housing, ask about availability when you contact the leasing office.
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Are Tonti apartments locally owned and managed?Yes — every Tonti property is part of a locally owned and family-managed company that’s been serving the New Orleans area for more than five decades.
We take pride in knowing our residents personally and maintaining properties that reflect long-term care and stability.
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Which communities are closest to New Orleans?All of our communities are within easy reach of the city, but some of the most convenient include:
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Need more details?
For property-specific information — including floor plans, pricing, and pet policies — visit our individual property pages.
You can also check out our City Guides for Metairie, Kenner, and Harahan to explore what makes each neighborhood unique.