Frequently Asked Questions

What makes Tonti Properties different?
Tonti is a locally owned and family-managed company with more than five decades of experience in Greater New Orleans.

Our residents appreciate:

• Long-term community stability
• Responsive, local management
• On-site maintenance teams
• A friendly team that knows the area

Many residents stay with Tonti for years because of the service, consistency, and neighborhood feel of each community.

Where are Tonti’s apartments located?
Tonti manages apartment communities in Metairie, Kenner, and Harahan, all within a short drive of New Orleans.

• Metairie — Brittany Apartments, Drexel House
• Kenner — Sunlake Apartments, Windsong Apartments, Woodlake Apartments, Seasons Apartments
• Harahan — Almondtree Apartments

Are Tonti apartments pet friendly?
Yes — most Tonti communities welcome pets. Each property has its own pet policy, which may include:

• Weight limits
• Pet fees or deposits
• Breed restrictions

Please check the specific community’s page for full details.

What amenities are offered?
Amenities vary by community, but many Tonti properties feature:

• Swimming pools and landscaped courtyards
• On-site management and maintenance
• Washer/dryer connections (in most apartments)
• Private patios or balconies (select units)
• Spacious floor plans and storage

Visit each property page for a full amenity list and photos.

Do you offer corporate or short-term housing?
Yes. Select communities offer corporate apartments with flexible lease options. Contact the Tonti leasing office for:

• Availability
• Corporate rates
• Furnished unit options
• Short-term lease terms

How do I schedule a tour or request information?
You may schedule a tour directly on any property’s page. Or contact us at:

• 📞 504-889-6800
• 📞 1-844-889-6800
• Through the contact form on the Apartments page.

Our team is happy to help you compare communities or learn more about the area.

How do maintenance requests work?
Residents can submit maintenance requests through the online resident portal or by calling the community office. Because our maintenance teams are based locally, most repairs are addressed quickly.

Emergency maintenance procedures are also available — see your specific property’s guidelines.

What is the average lease term?
Most Tonti communities offer a standard 12-month lease, with some shorter-term options available in select communities.

If you need corporate or short-term housing, ask the leasing team for current availability.

Are Tonti apartments locally owned and managed?
Yes. Tonti has been locally owned and operated for over 50 years. Our long-term presence in Greater New Orleans allows us to:

• Maintain properties consistently
• Build lasting resident relationships
• Provide attentive service

What criteria are considered to qualify for an apartment?
Applicants must have:

• Verifiable income equal to 3× the monthly rent
• Good credit history
• Acceptable rental history
• Satisfactory background check

Additional requirements may apply based on the community.

What items must be paid before moving in?
At application:

• Application fee
• Security deposit

After approval:

• First month’s rent
• Any applicable cleaning or pet fees 

What are the occupancy guidelines?
Tonti Management allows two people per bedroom.

Do you accept co-signers?
Yes — under limited circumstances.

Co-signers must:

• Meet all rental qualifications
• Be a parent or legal guardian (for student applicants)
• Provide required documentation 

Student occupancy rules:

• 1 student → studio or 1BR only
• 2 students → 2BR only 

No additional roommates are permitted.

What is the minimum age to lease an apartment?
Residents must be 18 years or older to sign a lease.